Healthcare 

Healthcare companies have experienced some of the most volatile environments of all sectors in the past few years, and it is believed that this will continue for some time to come.

Key challenges faced by telco's include:

• Regulatory and Compliance pressures
• Privacy issues (e.g. HIPAA)
• Reduction in costs while managing greater payment challenges by patients due to lack of or insufficient coverage.
• Safety and other issues as pressure mounts to move to the use of generics and other forms of procedures and medication.
• Medical malpractice, workers compensation and other events that will have greater frequency and lead to cost increases
• Shortage of professional staff such as doctors and nurses
• Increased investment in emerging markets
• Healthcare reform

As these pressures and challenges mount on the Healthcare sectors, executives must turn to solutions that will not only assist in managing the regualtory and other requirements, but also assist in helping them make better decisions that increase their competitiveness and reduce the costs internally.  Governance, Risk and Compliance forms the cornerstone of achieving successes in this regard:

• Meet regulatory requirements within cost and time constraints
• Obtain a single integrated view of risk and compliance across the organization
• Link risk and compliance processes to policy and ensure adequate knowledge exists of these
• Supply Chain Risk Management to reduce risk of external providers
• Management of financial controls
• Consolidated audit management of diverse processes
• Whistleblowing and Case Management solutions that reduce fraud, malpractice, false claims and more

Cura's Enterprise GRC Platform has been developed to assist Heathcare providers achieve a higher level of ethics, privacy and compliance, improve governance and reduce losses.  Cura Healthcare customers globally include Health Services Australia, SA National Blood Service, National Health Laboratory Services, Metropolitan Health.  

• Risk Management Best Practice - Easy to use risk management information system that deals with identification, analysis, ongoing management and treatment of all enterprise and operational risks.  RCSA Surveys and alignment with ISO31000 standards are also provided.  Cura's Bridgework ERM advisory service is a key benefit to Healthcare companies who grapple with moving from risk assessment to comprehensive enterprise risk management.  

• Whistleblowing and Case Management - Capture of whistleblowing and complaints recording, case management features of Cura will assist in the achievement of a better governed organization through well documented investigations and audits.

• Centralized Information Store - Full content and document management so that policy, process, risks and controls can be displayed in configured views based on the role of the user and in the context that the user needs to make effective decisions.

• Advanced Reporting - covering reports and dashboards that range from local stakeholder related data right through to advanced aggregation, audit committee, risk committee and ultimately board reporting needs.

• Corporate-wide Surveys - Unlimited surveys across the organization and its external supply chain/providers that facilitate accurate self assessment, regulatory compliance management, audits, and provide first-pass response results and corrective actions to reduce non compliance and breaches.  

• Audit management - Using Cura's Audit Module, the diverse aspects of all audit needs are catered for.  Whether it is process related, external safety and other audits, recoveries related or technology, Cura Audit's ability to deal with disparate audit requirements and consolidate results brings efficiencies in time and cost.

Cura also works with its exclusive US Healthcare industry partner, Compliance Concepts, to deliver governance and compliance solutions in North America to healthcare organizations such as TeamHealth Inc, Trinity Health Corporation, UT Medical Group.  These solutions include RxRAC for Recovery Audit Contractor (RAC) and Risk Assessment Data validation (RADV), whistleblowing turnkey services, case management and more. 

Related Information: 

• Data Sheets
• Case Studies
• White Papers

To find out more about Cura's capabilities in this sector, please contact us .