Professional Services

Cura delivers domain expertise through its certified Professional Services consultants and its extensive partner network to ensure you realize business value in any engagement.

All Cura Services personnel are trained and certified in the use of Cura as having domain expertise in matters of governance, risk and compliance.  The team stretches across five continents.  This enables Cura to project manage global roll-outs taking into account language, resourcing and local needs.

Professional Services consultants ensure that any Cura solution implemented optimally, is adopted by the organization, and is utilized to its utmost.

Professional services include the following:

• Evaluation of the business need through analysis, workshops and meetings
• Implementation and project management
• Analysis, Design and Implementation of best practices, frameworks, and methodologies
• Packaged methodologies
• Compliance and Methodology Evaluations
• Change management
• Report design
• Outsourced Product administration and support
• Full turnkey Software as a Service Solution

Cura also provides extensive support and service level agreements with solutions sold that provide for:

• Online support logging and tracking.
• 24/7 Support Options, follow the sun and global support from regional support centers located in the USA, UK, South Africa and Australia.
• Service Levels.
• Outsourced system administration.
• Health Checks.

Our Partners work with us to deliver additional quality services:

• Consulting Partners specialize in methodology, protocol design, change management, ongoing evaluations, audit and best practices.
• Independent libraries for risk management, maturity, regulatory compliance and more.
• Independent Software Vendors (ISV's) provide turnkey integration into their own or 3rd party systems.